2020 Cadillac CT6 Complaints

The contact owns a 2020 Cadillac CT6. The contact received notification of NHTSA Campaign Number: 25V148000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

latelyi have had a problem with my back hatch door opening by it self the problem the last time it happen just before i enter a car wash now ive got a 7800 bill to repair it

THE SUPER CRUISE SELF DRIVING FEATURE DOESN'T WORK AND ERROR MESSAGES CONTINUOUSLY FLASH ON DASHBOARD. IT HAS BEEN AT THE DEALER SINCE 12/16 (>9 WEEKS) WITHOUT ANY RESOLUTION. CALLS, EMAILS, POSTS TO CADILLAC AND GENERAL MOTORS GO UNANSWERED. DEALER TELLS ME CADILLAC ENGINEERS FROM CORPORATE COME AND GO WITH NO SOLUTION. I'VE MADE 2 PAYMENTS TO DATE WITHOUT MY CAR. I NOTIFIED GM FINANCIAL I WILL NO LONGER MAKE PAYMENTS ON A CAR I DO NOT HAVE. ALSO NO RESPONSE.

ON FRIDAY, NOVEMBER 13, 2020 I WAS STOPPED AT A STOPLIGHT IN MARYSVILLE, OHIO. IT APPEARED THAT TRAFFIC STARTED TO MOVE, SO I TOOK MY FOOT OFF THE BRAKE. ALMOST IMMEDIATELY THE EMERGENCY BRAKING FEATURE ENGAGED. WHILE THIS TENDS TO STARTLE YOU BECAUSE IT IS SO ABRUPT, ALMOST LIKE A HEAD-ON COLLISION, I PRESSED ON THE BRAKE. THE BRAKE DID NOT STOP THE CAR. IT WAS SIMILAR TO WHEN ANTI-LOCK BRAKING IS ENGAGED. THE BRAKES FELT LIKE THEY WERE PULSATING, SO THE CAR CONTINUED TO MOVE FORWARD UNTIL IT PRESSED UP AGAINST THE CAR IN FRONT OF ME. I HAVE HAD SOME INSTANCES WHERE WHEN BACKING UP, IN A COMPLETELY EMPTY PARKING LOT OR STREET AND THE CAR WILL BRAKE ON ITS OWN. THERE ARE NO POSTS, TREES OR ANY OBJECTS LIKE THAT ANYWHERE NEARBY TO TRIGGER THE BRAKING. THE MARYSVILLE (OHIO) POLICE DEPARTMENT RESPONDED TO THE ACCIDENT. THE FILE NUMBER FOR THE POLICE REPORT IS 20.01993. I WAS NOT CITED BECAUSE I WAS IN ESSENCE UNABLE TO STOP THE CAR. THERE WAS PLENTY OF TIME TO STOP THE CAR AS I DON'...

TL* THE CONTACT OWNS A 2020 CADILLAC CT6. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS A LOUD SCREECHING SOUND COMING FROM THE WHEELS. THE VEHICLE WAS TAKEN TO WOODLAND CADILLAC LOCATED AT 530 QUALITY CIR #101, WOODLAND, CA 95776, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT RADIAL ARMS WERE FAULTY AND NEEDED TO BE REPLACED. THE RADIAL ARMS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT INDICATED THAT THERE WAS A BLACK GREASY MATERIAL COMING FROM THE BRAKES AND COVERED THE WHEELS. THE CAUSE OF THE FAILURE WAS DETERMINED IT WAS THE BRAKE SHIELDS . THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.*DT*JB*DT*JB