2011 Buick Lucerne Complaints

THE BUICK LUCERNE 2011 WE OWN HAD THE BATTERY EXPLODE UPON TURNING THE KEY. I AM WIFE/CAREGIVER TO 100% DISABLED VETERAN AND HIS SERVICE DOG. NORMALLY I WOULD HAVE PUT THEM BOTH IN THE CAR BEFORE TURNING THE KEY BUT LUCKILY ON THIS DAY I DID NOT OR WE ALL WOULD HAVE BEEN KILLED. THE CAR WAS IN THE DRIVEWAY WHEN THIS HAPPENED. WE IMMEDIATELY HAD CAR TOWED TO MECHANIC AFTER THE ACID AND SMOKE IN CAR HAD CLEARED. IT WAS DEEMED THAT BATTERY EXPLODED AS IT IS UNDER THE REAR SEAT AND WE COULD NOT SEE IT UNTIL THE SEAT WAS OUT. A NEW BATTERY WAS PUT IN BUT THE RESIDUAL ACID BURNING AND MELTING SEAT HAD ME TAKE IT BACK FOR FURTHER REPAIR. THE INSURANCE COMPANY FINALLY CONCEDED TO REPLACE THE 2ND BATTERY AND PUT NEW FOAM IN BACK SEAT AS THE 1ST NEW ONE WAS ALREADY CORRODING AFTER 2 WEEKS. IT WAS TOLD TO ME THAT THE INSURANCE COMPANY WAS GOING TO TOTAL THE CAR AS IT IS A LIFE THREATENING FIRE HAZARD BUT THEY CHANGED THEIR MIND AND HAD US PAY ABOUT $1000 OUT OF POCKET FOR NEW ALTERNATOR AS TH...

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY HAD OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 160,000.

THE SEAT BELT WARNING BELL SOMETIMES DOES NOT BEEP UNTIL YOU ARE ABOUT A MILE DOWN THE ROAD, THIS HAPPENS ON BOTH DRIVERS AND PASSENGERS SIDE AND IT DOES NOT HAPPEN ALL THE TIME, THAT BELL SHOULD RING IMMEDIATELY WHEN THE CAR IS PUT INTO GEAR!

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRONIC LOCK SYSTEM WITHIN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT SERVICED THE VEHICLE HIMSELF AND FOUND THAT THE WIRING HARNESS HAD MELTED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 118,000.

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE HESITATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE TRANSMISSION WAS NOT IN SYNC WITH THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED DUE TO EXCESSIVE TRAVEL IN THE THIRD CLUTCH PISTON. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WOULD NOT REPAIR THE VEHICLE BECAUSE THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 117,000.