2017 Buick Encore Complaints

Will vehicle was parked in my driveway there was a loud like explosion. It just exploded. My passenger size of my vehicle is totalled. I do have a video of the car blowing up. I am so happy that it was late in the early mornings. I have grandkids that play here and one of them could have got hurt or killed.

The contact owns a 2017 Buick Encore. The contact stated that while driving at an undisclosed speed, the vehicle experienced a sudden loss of power and went into "LIMP Mode". Additionally, there was smoke coming from the rear of the vehicle. The dealer was notified of the issue but declined to service the vehicle because the vehicle had a salvage title. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 88,000.

The contact owns a 2017 Buick Encore. The contact stated that while driving at 40 MPH, the engine was running rough, and the vehicle experienced reduced power. The stabili-trak and the check engine warning lights were illuminated. The vehicle was taken to Auto Zone, where a diagnostic trouble code for a cylinder misfire was retrieved. The vehicle was taken to an independent mechanic, where the cylinder #1 ignition coil and spark plug were replaced, but the failure persisted. The mechanic determined that the engine might need to be replaced; however, the mechanic did not specialize in engine diagnostic tests. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the engine needed to be replaced. The contact related the failure to GM Special Coverage Number: N232395330; however, the manufacturer informed the contact that the VIN was not included, an...

Rear passenger doors fail to engage internal lock when Child-Lock feature is on, door can still be opened from interior. Rear door locks fail to properly engage when locking and unlocking vehicle

The contact owns a 2017 Buick Encore. The contact stated that while driving approximately 25 MPH, the contact smelled smoke and became aware that the smoke was coming from under the hood. The failure reoccurred while driving the following day. The vehicle was driven to an independent mechanic, where it was diagnosed, and it was determined that the turbocharger needed to be replaced. The vehicle was repaired. The contact received notification of Special Coverage: N232395330 (Turbocharger Replacement), and the manufacturer was contacted for reimbursement. A case was opened; however, the manufacturer later informed the contact that the reimbursement claim was denied because the vehicle was not repaired by a dealer. The failure mileage was approximately 48,000.