2016 Buick Encore Complaints

My wife is [XXX] and I am [XXX] old. We purchased the 2016 Buick Encore with 29,000 miles from Buick GMC of Beaverton, Oregon on [XXX], expecting that it would out last both of us, since we are retired and only drive to the store and doctor's appointments; my wife has miraculously survived Stage IV cancer since February 1, 2019. The Encore is our only car and we depend on it for all transportation. We love the vehicle, changed the oil about every 3,000 miles, and have had no complaints for almost six years. On [XXX], my wife and I were driving home from shopping, in rain at night on [XXX] north bound, left lane, uphill at 55MPH in moderate traffic on a six-lane divided freeway. Suddenly the car lost half power, began missing and shaking badly, speed dropped to about 30 MPH with cars serving behind us, flying past us honking. We were panicked, not knowing if the car would seize up completely or the engine would explode. Fortunately, we limped off the highway without having to stop....

This is an addendum to Complaint # 11644925 Before taking the car back to the dealership, Buick GMC of Beaverton, for repairs, I called the owner of Bassitt Auto Repair in Beaverton Oregon, 503-616-2007. He told me that they've had 3 other Buick Encores come to his repair shop in just the last 6 months, all with the identical problem. He said, without seeing our vehicle, that it is low compression due to a blown piston. He said to take the car to a Buick dealership, that this repair should be a recall, that the engine is most likely blown, and that no one with rebuild that engine.

Please help me. Please add my Vin# [XXX] for repair on a Past recall 2016 Buick. Dealer will not Fix my car, I need Vin Number added to recall. I have attached a copy of the recall. 43210 Engine Oil Leakage at Oil Cooler Pipe Reference Number: A162043210 GWM Number: 2043210 Condition Engine oil leakage at the oil cooler pipe caused by damaged O-ring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Buick Encore. The contact stated while driving at an undisclosed speed, the service power steering warning light illuminated. The contact stated that the vehicle lost power steering functionality. The contact stated that if his wife had been driving the vehicle at the time of the failure, she would not have been able to steer the vehicle. The vehicle was taken to the dealer where it was diagnosed with a circuit board failure inside the steering column. The contact was informed that the circuit board needed to be replaced. The vehicle was being repaired. The contact referenced an unknown recall; however, the VIN was not included in the unknown recall. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.

I purchased my 2016 Buick encore from the car dealer name [XXX] in Rochester Michigan. I purchased it in December 20 23 beginning in January when I would change gears the car sounded like the gears were clunking like they were gonna fall out or something. also, the engine hesitates and then excels really fast like I’m racing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)