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Tires
04/18/2012
2004 BUICK CENTURY. PROBLEM WITH SEASON TIRES.
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Electrical System, exterior Lighting
10/28/2011
TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHEN SWITCHING FROM HIGH BEAMS TO LOW BEAMS, ALL OF THE HEADLIGHTS WOULD FAIL. THE FAILURE WOULD OCCUR ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT HE NEEDED TO HAVE THE HIGH AND LOW BEAM SWITCH REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,700. THE CONSUMER STATED THE VEHICLE HAS SERIOUS ELECTRICAL ISSUES. THE CONSUMER STATED EVERY TIME HE STARTED THE VEHICLE, ANOTHER COMPONENT FAILED. UPDATED 01/10/12
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Seat Belts, latches/locks/linkages
06/11/2010
THERE IS A PART MISSING ON THE DRIVER'S SEAT BELT THAT MAKES IT DIFFICULT TO USE. I FIND THAT DRIVERS ARE UNWILLING TO FISH THE BUCKLE OFF OF THE FLOOR, AND THE BUCKLE OFTENTIMES WEDGES ITSELF BETWEEN A SEAT LEVER AND THE DOOR. A DRIVER SOMETIMES HAS TO OPEN THE DOOR, EXIT THE CAR, AND RETRIEVE THE BUCKLE FROM ITS HIDING PLACE. DRIVERS (I.E., MY KIDS) ARE VERY DISCOURAGED FROM USING THE BELT. ALL CARS I'VE EVER OWNED HAD LIFETIME WARRANTIES ON SEAT BELTS, AND WERE FIXED PROMPTLY BY DEALERSHIPS WHEN PROBLEMS OCCURRED. MY LOCAL GM DEALER SAYS NOT SO WITH GM CARS. BUICK IGNORES MY EMAIL QUERIES, AND CALLS TO BUICK ARE MET BY CALL CENTER EMPLOYEES WHO ARE PROGRAMMED TO ASK ENDLESS QUESTIONS ABOUT PERSONALLY IDENTIFIABLE INFORMATION (PII) ON ME. NO HELP. *TR
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Suspension
12/28/2008
RECENTLY, IN DEC. 2008 MY CAR HAD A SUSPENSION COMPONENT PART REPLACED. MY 2004 BUICK CENTURY JUST 4 YRS. OLD AND 60,000 MILES NEEDED TO HAVE THE FRONT STABILIZER BAR REPLACED. IT APPEARS THAT A DESIGN DEFECT MAY BE THE PROBLEM RESULTING IN PREMATURE FAILURE. THE STABILIZER BAR ACTUALLY CRACKED AT BOTH ENDS OF THE MOUNTING PLATE. I DID ASK FOR THE ORIGINAL PART FOR FUTURE REFERENCES. MOST OF US WOULD AGREE THAT THIS SUSPENSION COMPONENT SHOULD NOT HAVE NEEDED TO BE REPLACED AT THIS POINT. MY MECHANIC SAID "HE HAS SEEN THIS BEFORE ON THESE MODELS" AND IS CHECKING THEM DURING THE SAFETY INSPECTION WHICH IS HOW MINE WAS DISCOVERED. I DO BELIEVE THAT GENERAL MOTORS SHOULD ISSUE A RECALL AND THAT I SHOULD BE REIMBURSED. THIS SHOULD NOT HAVE TO BE REPLACED, AT LEAST NOT AT SUCH AN EARLY STAGE. MOREOVER, LET ME SAY THIS - WITH OVER 35 YEARS OF DRIVING AND OWNING MANY CARS, I HAVE NEVER HAD TO REPLACE A STABILIZER BAR EITHER AT THE FRONT OR REAR OF THE CAR. AND MY LAST CAR HAD 180,000 MILES...
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Air Bags
12/15/2008
NO CRASH/INCIDENT. RECEIVED INCREASE IN INSURANCE PREMIUM FOR 2004 BUICK CENTURY. CALLED INSURANCE COMPANY WHICH STATED THE INCREASE WAS A RESULT OF COMPANY HAVING INCREASED PERSONAL INJURY CLAIMS FOR FAILURE OF AIRBAGS TO DEPLOY DURING ACCIDENTS. ALTHOUGH I AM NOT REPORTING ANY ACCIDENT, I INDICATE TODAY'S DATE OF T HIS REPORT AS 12/15/2008 BELOW. NUMBER OF DEATHS & PERSONS INJURED ARE UNKNOWN; HOWEVER, I PLACED THE NUMBER 1 IN EACH CATEGORY TO "PROCEED" TO THE NEXT WINDOW. FURTHER, I DO NOT KNOW ANY DETAILS OF THOSE ACCIDENTS AS REPORTED BY MY INSURANCE COMPANY; THEREFORE, THE "NO" CATEGORIES ARE LEFT IN THE DEFAULT INDICATION. *TR