2010 Bmw X3 Complaints

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had stalled and lost motive power while driving. The vehicle was not diagnosed or repaired. The failure mileage was 130,000. VIN tool confirms parts not available.

BMW is not addressing this recall in a timely manner. The history makes me think they're intentionally stalling the process and allowing customer engines to fail, reducing repair loads on their service centers. This VANOS bolt issue has been well-known and wide-spread for over a decade (see [XXX] for example), and BMW has been selectively recalling very narrow ranges of engines over this period. Now, they are claiming that parts are unavailable for this recall issued in Oct 2023 - 6 months ago. When I called their corporate office, they claimed parts should be available "any day now. 7-10 at the most," with no further explanation. My engine could blow up on the road at any moment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine And Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.  

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.