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Exterior Lighting
10/01/2002
THE DEALER SAYS US SPECIFICATIONS FOR THE HEADLIGHTS CANOT BE ADJUSTED FOR SAFETY REASONS. CONSUMER STATES' THE HEADLIGHTS DO NOT PROVIDE ADEQUATE LIGHTING FOR THE ROAD AHEAD. CONSUMER FEELS ITS A MANUFACTURES DEFECT. THE HEADLIGHTS ARE AT AN ANGLE WERE THEY ARE POINTING DOWNWARDS INSTEAD OF STRAIGHT AHEAD. DEALER WANTS TO REPLACE BOTH HEADLIGHT BUCKETS WITH SAME BUCKETS THAT ARE DEFECTED. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
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Unknown Or Other
SPEEDOMETER READS 10% TOO HIGH - DEALER CAN NOT FIX - DOT STANDARD 2.5%. *PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768326
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Tires
12/13/2001
TRAVELING AT 65MPH ON FREEWAY, TIRE BLEW OUT ON INNER SIDE. HAD TO PULL OVER ON LEFT SIDE OF FREEWAY. HIGHWAY PATROL HAD TO STOP TRAFFIC ON FREEWAY AND HAD ME DRIVE ON FLAT TIRE TO NEAREST EXIT TO A SAFE SPOT FOR CHANGE OFF TIRE. TIRE DEALER FOUD A SMALL NAIL ON FACE OF TIRE. CALLED MICHELIN AND WAS TOLD THAT THIS TYPE OF TIRE WOULD BLOW OUT WHEN AIR GOT LOW AND TIRE WAS ON FREEWAY BECAUSE TEMPERATURES GOT UP TO 250 DEGREES ON INSIDE OF TIRE. I WAS TOLD THAT THIS WAS NOT CONSIDERED A TIRE FAILURE AND WAS NOT COVERED UNDER ANY WARRANTY. I WAS TOLD THAT AS A COURTESY THEY WOULD ALLOW ME 50% OFF A REPLACEMENT. I CONSIDER THIS A VERY SERIOUS TIRE FAILURE.*AK I WAS PUT IN A DEADLY SITUATION AND HAD TO BE EXTRICATED BY THE HIGHWAY PATROL BECAUSE THE BLOW OUT DID NOT ALLOW ME TO SAFELY GET OUT OF THE LEFT LANE AND OUT OF HARMS WAY. IF A TIRE BLOW OUT ON THE FREEWAY IS THE EXPECTED RESULT OF A SLOW LEAK FROM A SMALL NAIL, THIS TIRE SHOULD BE RECALLED. THE CUSTOMER SERVICE REP AT MI...
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Seat Belts
NO CHILD SEAT TETHER APPARATUS, SAME VEHICLE DELIVERED 1 MONTH LATER HAS (3) TETHER APPARATUS HOOKS BUILT INTO CAR. DEALER WANTS OVER $200 TO INSTALL SAME IN MY VEHICLE. MY 1995 BMW 540I HAD ACCESSIBLE HOLES IN WHICH TO INSTALL TETHER HOOKS AT A COST OF $3. WHY WOULD SAME MODEL DELIVERED ONE MONTH LATER BE FULLY EQUIPPED WITH THE SAFETY FEATURE AND MY VEHICLE IS NOT. PLEASE RESPOND. I APPRECIATE YOUR ASSISTANCE. THANK YOU.
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Air Bags
08/01/2000
WHILE DRIVING ON THE HIGHWAY, A CAR IN THE OTHER LANE HIT A PIECE OF FIREWOOD AND KNOCKED IT UNDER OUR CAR. THIS CAUSED (FOR SOME REASON) THE PASSENGER SIDE AIRBAG ON THE DOOR (THE SIDE AIRBAG) TO DEPLOY. WHEN IT DEPLOYED, IT TORE LOOSE A STRIP OF DECORATIVE METAL ON THE INTERIOR. THE STRIP WAS ABOUT 2-3 FEET LONG AND HAD BETWEEN 3 AND 5 1" BOLTS PROTRUDING FROM IT. THE METAL STRIP HIT THE PASSENGER ON THE ARM AND CAUSED AN ABRASION. WE WERE GREATLY CONCERNED ABOUT THIS FOR TWO REASONS: (1) WHY DID THAT PARTICULAR BAG DEPLOY WHEN THERE WAS ONLY DAMAGE UNDERNEATH THE CAR AND (2) THE METAL STRIP THAT RIPPED OFF COULD HAVE HIT SOMEONE IN THE EYE OR IN ANOTHER PLACE THAT WOULD CAUSE A SERIOUS INJURY. EVEN AS IT WAS, THE PASSENGER'S ARM WAS TOTALLY BRUISED FROM WRIST TO SHOULDER. THIS INFORMATION WAS PROVIDED TO THE DEALER AND THE BMW COMPLAINT DEPARTMENT, WHO TOLD US WE WOULD HEAR FROM THEM WITHIN 3 DAYS. THIS WAS 4 WEEKS AGO, SO WE OBVIOUSLY ARE NOT GOING TO HEAR FROM THEM NOW.