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Electrical System, engine
05/24/2019
TL* THE CONTACT OWNS A 2012 BMW 550I. AFTER DRIVING THE VEHICLE A SHORT DISTANCE, THE CONTACT FELT EXTREME HEAT COMING FROM UNDERNEATH THE VEHICLE AND SMELLED BURNING WIRES. ORANGE COUNTY BMW (101 MAHER LN, HARRIMAN, NY 10926, (845) 782-4269) STATED THERE WERE NO RECALLS AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 59,287.
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Service Brakes
03/04/2019
THE BRAKE PEDAL BECAME INCREDIBLY HARD TO PRESS DOWN TO GET THE VEHICLE TO STOP WHILE IT WAS IN MOTION ON A STREET. THE CAR DEALER REPAIR TOLD ME THE VACUUM PUMP HAD FAILED, WHICH CAUSED THE ISSUE.
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Engine
11/01/2018
TL* THE CONTACT OWNS A 2012 BMW 5-SERIES. THE CONTACT STATED THAT THE VEHICLE EXCESSIVELY OVERHEATED WITHOUT WARNING. THE CONTACT CONSTANTLY HAD TO EXERCISE CAUTION IN THE EVENT THAT THE VEHICLE MAY HAVE REDUCED ENGINE POWER AND WAS UNCERTAIN IF THE FAILURE WOULD RESULT IN A FIRE. BMW GALLERY OF NORWOOD (918 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062, (888) 441-2338) WAS NOTIFIED OF THE FAILURE, BUT HAD NOT SPECIFIED IF THE FAILURE WAS RELATED TO ANY RECALL CAMPAIGNS OR TECHNICAL SERVICE BULLETINS. THE DEALER STATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
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Fuel/propulsion System
10/11/2018
"TAKATA RECALL" OUR CAR STARTED FLASHING "INCREASED BATTERY DISCHARGE" AND "ALL ELECTRICAL DEVICES WILL SHUT OFF" WE TOOK IT TO THE BMW HOUSE. THEY DIAGNOSED IT, AS NEEDING A NEW BATTERY. WE REPLACED THE BATTERY AND 1 WEEK LATER THE SAME MESSAGE CAME ON AGAIN "INCREASED BATTERY DISCHARGE' "ALL ELECTRICAL DEVICES WILL SHUT OFF" . WE HAD TO TAKE IT BACK TO THE BMW HOUSE AND THEY DIAGNOSED IT THIS TIME AS NEEDING THE EXTERNAL DOOR HANDLE REPLACED, THEY SAID THE DOOR HANDLE HAD GONE OUT AND THAT SOME PART IN THAT HANDLE PUTS THE CAR TO SLEEP BUT IT WAS NOT ALLOWING THE CAR TO GO TO SLEEP AND THIS PULLED THE BATTERY DOWN. WE REPLACED THAT. THAT LASTED 2 WEEKS AND AGAIN THIS SAME MESSAGE CAME "INCREASED BATTERY DISCHARGE" "ELECTRICAL DEVICES ARE SHUTTING DOWN. I WAS ON THE WAY TO THE BMW HOUSE ONCE AGAIN IT STARTED TO SMELL LIKE WIRES BURNING AND UNDER THE CONSOLE WHERE THE GEAR IS STARTED TO SMOKE BAD!! TO THE POINT THAT I PARKED THE CAR THEN I CALLED THE FIRE DEPARTMENT. OUR CAR...
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Fuel/propulsion System
04/27/2018
FUEL PUMP DISENGAGES WHEN THE CAR GETS TOO HOT. IT'S HAPPENED THREE TIMES FORTUNATELY EACH TIME I WAS GOING 20 MPH OR LESS. THE CAR ESSENTIALLY STALLS OUT AND AT HIGHER SPEEDS COULD BE AN ISSUE. BMW HAS MADE A FUEL PUMP RECALL BUT THE 2012 550I DID NOT QUALIFY AND I BELIEVE IT SHOULD.