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Engine
05/21/2022
The contact owns a 2014 BMW 535i. The contact stated that after receiving the vehicle back from the dealer after a collision repair, the steering wheel seized while driving. The vehicle was towed back to the dealer where it was diagnosed that a faulty oil gasket damaged the serpentine belt, causing an oil leak. The dealer informed the contact that the serpentine belt and drive belt needed to be replaced. The vehicle was then towed to an independent mechanic who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 179,000.
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Suspension, unknown Or Other, engine
09/30/2021
you have serious construction going on at 21425 spring street at the veteran shelter where i stay. well the crew dug up sections of the road and cut it where it is a Sharpe dip to go up and down. i went over one at 1am on my way to work and it hit my undercarriage the following morning my car was leaking oil and now the ignition and battery are out ! i ask my insurance but it is not and accident it is damage to my vehicle that i cant afford and i need to get to work. now im in a hotel room trying to save the couple grand it will take to fix. i was told that you would help or even fix this because of the construction damage and so i am reaching out to you for your help? that is union grove wisconsin
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Exterior Lighting
02/09/2021
1 of my headlights is currently displaying an adaptative headlamp malfunction warning error. I took my vehicle to the dealer and the resolution offered seemed more trial and error. The dealer offered to dry out my headlight assembly which was holding condensation but could not guarantee this will resolve the issue. If the dry out method did not work the only other option was to replace the entire head light assembly at a cost of several thousand dollars each. In the mean time additional lighting modules could be at risk of failure due to the potential moisture buildup. I took my vehicle for a 2nd opinion and the mechanic stated the electrical in the both Head light assemblies are at risk for failure or worst due to exposure to moisture.
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Engine
04/06/2020
RECALL COOLANT LEAK WITHIN ERG. MY ENGINE HAS DEVELOPED A STRANGE TICKING SOUND.
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Electrical System
07/03/2019
THE PASSENGER SIDE DOOR WILL NOT UNLOCK WITH THE VEHICLE IN PARK, ALL OTHER DOORS DO. EVEN WITH A DOUBLE PULL IT WILL NOT OPEN. THE ONLY WAY TO OPEN IT IS USING THE CENTER DASH MOUNTED UNLOCK BUTTON. A DEFINITE SAFETY HAZARD IF YOU NEED TO EXIT THE VEHICLE IN AN EMERGENCY.