2019 Audi Q8 Complaints

Air conditioning failure, evaporator failure; known issue with Audi Q7, Audi Q8 not included in limited extended warranty

The contact owns a 2019 Audi Q8. The contact stated that while driving at an undisclosed speed, a central locking malfunction warning sign was displayed. The contact stated that later when a rear passenger attempted to exit the vehicle, the door failed to open. The driver’s and passenger’s side rear doors failed to open. The vehicle was taken to a dealer where it was diagnosed with a failure related to Technical Service Bulletin: DTC B14FF29. The vehicle was repaired under Warranty. The contact stated that the failure reoccurred, and the dealer was made aware of the failure; however, the contact was informed that the vehicle was no longer under Warranty. The vehicle was not repaired. The contact stated that it was a known failure. The manufacturer was made aware of the failure and advised the contact to have the vehicle diagnosed before any assistance would be provided. The failure mileage was approximately 9,800.

The alternator failed causing the vehicle to shutdown in the middle of traffic. I was on a surface road not the highway so I was able to get local police to assist. When it failed there was no car electrical system function, so I could not even turn on my emergency blinkers. This is apparently very common on Audis, as the same part was used to replace the alternator…. It took a month for the dealership to get the part in stock.

I was driving home from work when all of a sudden I got error messages: Electrical system malfunction! Please contact service; Start/ stop system: malfunction! Function unavailable. Please contact Service, yellow battery light and the car died. None of the safety features, locks, engine, or air condition worked and the car had to be towed to the dealership. Within 1 mile of the lights appearing the car died, putting my safety and those on the road at risk. I left in the middle of the street and had it towed a few hours later. I spoke to the dealership and was diagnosed and confirmed as a alternator- starter-generator issue and reading the Audi threads it is a common issue. The car has about 38,000 miles. I am the second owner and have had the car for less than 6 months and it has been well maintained.

Car makes creaking sounds when going over bumps and turning left or right.