2008 Audi Q7 Complaints

HI, MY CAR WAS FOUND HAS BAD GAS SMELL BACK ON SEP 27TH, AND WE BROUGHT CAR TO MIDAS AUTO SERVICE TO CHECK IT UP. LATER THEY CALLED ME THE FUEL PUMP IS CRACKED AND FUEL IS LEAKING WHICH NEED BE FIXED ASAP TO PREVENT FIRE RISK. THEN WE ASK THEM TO DO IT. THEY FINISHED THE FIX ON SAME DAY AND WE PAID $943.38 . LATER AFTERNOON, WE PICKED THE CAR AND WENT BACK HOME. WE CHECKED ONLINE TO SEE IF THERE IS ANY RECALL FOR IT. AND FOUND IT HAS RECALL! SO, WE CALL THE AUDI RECALL SERVICE DEPARTMENT AT 1800-822-2834. THE REPRESENTATIVE ALAINA TOLD ME TO EMAIL REQUIREMENT REPAIR DOC AND PAYMENT DOC TO THEM TO START THE REIMBURSEMENT PROCESS. I EMAILED TO RIGHT WAY. AFTER THAT, WE DIDN'T HEAR FROM THEM FRO ALMOST 2 WEEKS AND WE CALLED THEM AGAIN ON OCT 13TH. THEY TOLD US THAT AUDI DECLINED OUR REQUEST AND MAILED US A LETTER ON OCT 12TH WHICH WE DIDN'T RECEIVE YET. THE PARTS HAS PROBLEM AND WE DON'T KNOW THE RECALL BEFORE THE GAS PUMP IS CRACKING. AUDI SHOULD TAKE RESPONSIBLY FOR THE REPAIRING...

DRIVING ON A CAUSEWAY WHILE RAINING AND SUDDENLY PASSENGER SIDE WIPER ARM BROKE. IT MADE HUGE NOISE AND THANKS GOD IT DID NOT BREAK THE WINDSHEILD OR HIT ANYBODY BEHIND THE WHEEL. COULD HAVE BEEN WORSE. SEEN SEVERAL COMPLAINTS ON AUDIWORLD FORUM BUT NO REMEDY. I ORDERED ONE AND REPLACING ONE NOW. BUT THIS WINDSHIELD WIPER SYSTEM SHOULD HAVE BEEN RECALLED DUE TO SAFETY CONCERN.

WHILE DRIVING AND MAKING TURNS I WATER COMES OUT FROM UNDERNEATH THE DASHBOARD. IT COMES OUT ON BOTH THE DRIVE AND PASSENGER SIDE DEPENDING ON WHICH WAY I'M TURNING. I HAVE REPORTED THIS TO AUDI AND HAVE READ ABOUT OTHER OWNERS EXPERIENCING THE SAME THING. WHAT I HAVE FOUND OUT IS THAT IT IS A DRAIN PROBLEM. THE PIPING IS CRIMPED DUE TO THE TYPE OF MATERIAL IT IS MADE OUT OF. THIS IS VERY UNSAFE WHEN IT COMES OUT OF THE DRIVER SIDE BECAUSE NOT ONLY IS IT SHOCKING WHILE DRIVING TO HAVE WATER SPLASHED ON YOU, BUT ALSO BECAUSE THE FLOOR IS NOW WET WHERE THE BREAK AND GAS PEDALS ARE LOCATED.

MY CAR HAS A RECALL FOR A FUEL TANK FLANGE AND THE DEALER HAS BEEN TELLING ME SINCE DECEMBER 2016 THAT THE PARTS ARE NOT IN STOCK. I'M GETTING THE RUN-AROUND, EITHER YOUR RECALL IS BS OR THEY ARE IGNORING ME. WHICH IS IT?

TAKATA RECALL .I WAS SOLD A VEHICLE UNAWARE OF RECALL AND IT ALSO HAD A OIL LEAK. THE VEHICLE WAS LEAKING GAS.