2020 Audi Q5 e Complaints

  • Service Brakes 08/29/2024

    Brake Booster Brake ServĂ­ Unit faulty Making noise, took t mechanic and I was told there is a technical service bulletin on this. I called Audi of Danbury and I was told there is no recall. I was told by my mechanic it can cause car t run bad and die.

  • Power Train 02/05/2024

    My Transmission failed to go in forward and was racing in drive. I put it reverse and that worked but put back into drive it races then makes a bang and instantly goes into drive. I had car towed to Audi of Allentown. They initially went over vehicle couldn't find issue then it did it to them. They said it had a code for solenoid. They changed valve body and it had codes so they were in contact with Audi Hotline they had them change Mechatronic unit also and the issue was solved, They sent me video, I picked up car and gave them loaner back, I used car local after a few times then it did it again. Had car towed to Audi of Allentown again, they couldn't find issue and sent me video of car. I went to pickup vehicle and they were getting vehicle ready and it did it to them and they said they would let service know. They gave me a loaner. I've called and they haven't had vehicle do it again until today. They videoed it and sent it to Audi Hotline (engineers). There waiting on a reply from...

  • Electrical System, engine, fuel/propulsion System 12/03/2023

    Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership.

  • Forward Collision Avoidance 10/23/2022

    The vehicle is a 2020 Audi Q5 Premium Plus model with 15,525 miles on it. I was driving at 55 mph on a two lane country road and approaching an intersection at 11:55 AM ET. Road and weather conditions were perfect. Clear, sunny weather and 65 degrees. Recently paved roadway which was clear and dry. There were no vehicles in front, behind or at the intersection. No pedestrians or animals. Cruise control was off. My foot was on the accelerator pedal. Suddenly, for no apparent reason, the Audi Pre-Sense system engaged. The brakes were automatically applied which instantly reduced speed to about 40 mph. Steering wheel shook briefly, there was a brief audible alert, and then a Audi PreSense triangle warning symbol appeared on the instrument gauge cluster. I was thrown into my seat belt when the car quickly decelerated. The entire incident was probably 5 seconds although it seemed longer in the moment. I startled but maintained control of the vehicle. Luckily, I have a prev...

  • Suspension, wheels 06/16/2022

    Recall Number: 22V034 Audi has a current recall impacting the alignment of the rear axle. It is causing uneven and unsafe wear on the rear tires. Our tires are experiencing this greatly. We took the car into our Audi dealership. Audi, the manufacturer, rejected the request for tire replacement claiming alignment is within specification. However, if you take even a small glance at our tires, it is clear there is something wrong due to the vehicle, matching the description of the recall to a T. This is a serious safety issue that Audi is not properly addressing.

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