2014 Audi A6 Complaints

The contact owns a 2014 Audi A6. The contact stated while driving at approximately 70 MPH, the accelerator pedal was depressed; however, the vehicle stalled. The Electronic Power Control System and the Check Engine warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that there was a fuel leak and that the fuel injector, the coolant hose, and the water pump needed to be replaced. The contact researched and was made aware of NHTSA Campaign Number: 17V781000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 181,615.

The contact owns a 2014 Audi A6. The contact stated that he became aware that the vehicle was experiencing abnormal oil consumption. An unknown dealer was notified of the failure, but an oil consumption test was not performed on the vehicle. Additionally, the contact stated while driving 65-68 MPH, the EPC and the check engine warning lights were illuminated, and the vehicle started shuddering. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed that there was no compression in cylinder #6. The vehicle was then towed to another independent mechanic, who determined that the engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 149,087.

My car was manufactured with defective pistons. The pistons are resulting in reduced oil pressure in my engine, which can result in a sudden loss of power. I had my engine inspected, and the attached photographs depict that the original pistons that shipped with my car caused scoring to the cylinder walls which is causing metal pieces to collect in my engine. In addition, Volkswagen Group of America, Inc. acknowledged that the pistons need to be repaired in my car, and quoted the repair using an updated design, so they are aware of the issue and have knowledge of it. While the defect existed during the warranty period, VWGoA refuses to repair or replace my defective engine under warranty.

The vehicle defrost system stopped working due to the aluminum heater core getting clogged. The Audi maintenance does not have an interval for flushing the system on a regular basis. The vehicle only has 58,000 miles and the the failed/clogged heater core is preventing the defrost and defogging of the windshield making visibility dangerous in cold weather and sunlight.

The electronic steering system on my Audi A6 failed without warning, locking my steering wheel in place. A review of on line message boards for Audi owners indicates this is a systemic problem, and has, for some owners, actually locked their steering while driving. This did not happen to me, but prior to locking, my car instantly transitioned from steering with no issues to almost becoming undrivable before I could get to a repair shop.