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Service Brakes
09/12/2017
SEE ATTACHED MEMO.
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Air Bags
09/07/2017
"TAKATA RECALL" AUDI OF SMITHTOWN FAILS, AFTER SIX MONTHS OF REQUESTING, TO REPLACE THE TAKATA AIRBAG ON THE PASSENGER SIDE OF THE SUBJECT CAR. AUDI OF SMITHTOWN REJECTS RESPONSIBILITY TO REPLACE THE AIRBAG AND CLAIMS THAT NHTSA IS RESPONSIBLE FOR PROVIDING REPLACEMENT AIRBAGS. AUDI OF SMITHTOWN IS UNABLE TO SCHEDULE REPLACEMENT. AUDI OF SMITHTOWN CLAIMS TOTAL IGNORANCE ABOUT ALL MATTERS REGARDING AIRBAG REPLACEMENT. PLEASE ADVISE.
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Air Bags
01/01/2017
TAKATA AIRBAG - IT HAS BEEN 8 MONTHS AND AUDI HAS NO REMEDY FOR THE PROBLEM. I HAVE A CAR THAT CANNOT ACCOMMODATE THE NUMBER OF PEOPLE IN MY FAMILY. AUDI REFUSES TO GIVE ME A LOANER CAR AND THEY HAVE NO TIMEFRAME FOR WHEN A REMEDY WILL BE AVAILABLE. THIS IS UNACCEPTABLE. AS ALWAYS, THE CONSUMER IS LEFT HOLDING THE BAG FOR THE CORPORATION. HOW IS THIS RIGHT?
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Air Bags
07/15/2016
TL* TAKATA RECALL. THE CONTACT'S EMPLOYER OWNS A 2006 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI MORTON GROVE (847-998-8000 LOCATED AT 7000 GOLF RD, MORTON GROVE, IL 60053) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/26/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
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Air Bags
07/06/2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE BELL AUDI DEALER STATED THAT THERE WERE NO PARTS AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
