2020 Audi A6 allroad Complaints

While driving on the interstate, I received a warning about an electrical system malfunction. As I neared my home, I received warnings about transmission failure, suspension malfunction, steering malfunction, sensor failure, and more. After a tow to the dealership I was told it is a generator/alternator (?) failure and the part is on national backorder and may be 3 months or more.

My electrical system failed and the car died on the freeway. This is now recognized as a chronic problem- a software bug in the 48 volt mild hybrid system- with several Audi models, including this A6 Allroad. The bug apparently damages the vehicles alternator, which must then be replaced. There is a several month backorder on this part, so hundreds if not thousands Audis remain unrepaired on the lots. They are dying on roads across the USA on a daily basis.

The contact's wife owns a 2020 Audi A6. The vehicle was serviced under NHTSA Campaign Number: 21V295000 (suspension), however after a few months the contact had an issue with the vehicle's rear tires. The vehicle was taken to a tire center where they were unable to replace the rear tires due to severe damage to the undercarriage and rear axle on the vehicle. The local dealer who performed the recall repair was called but told over the phone that the dealer does not have any record in their system showing they performed that recall repair on the vehicle despite the contact having the work order detailing the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure was mileage was approximately 9,027.