2011 Audi A3 Complaints

TAKATA RECALL: AUDI HAS BEEN UNABLE TO PROVIDE ANY INFORMATION AS TO WHEN THE TAKATA AIRBAG INFLATOR(S) WILL BE REPLACED. IT HAS BEEN APPROXIMATELY ONE YEAR, AND WE HAVE KEPT THE CAR GARAGED FOR FEAR OF SEVERE INJURY OR DEATH IN THE EVENT OF AN ACCIDENT. AUDI HAS OFFERED NO INFORMATION THE STATUS OF THE RECALL, NO LOANER VEHICLE/RENTAL VEHICLE, AND APPEARS TO HAVE NO PLAN IN PLACE FOR REPLACEMENT OF THE AFFECTED AIRBAG INFLATOR(S).

I RECEIVED A LETTER AND EMAIL FROM MY DEALERSHIP AROUND THE BEGINNING OF FEBRUARY INFORMING ME THAT MY CAR HAD A DEFECTIVE TAKATA DRIVER SIDE AIRBAG AND TO COME IN AND TALK TO SOMEONE REGARDING MY OPTIONS. I SCHEDULED AN APPT WITH MY DEALERSHIP FOR FEBRUARY 25, 2017 AND MET WITH SARSI KAZIMI, SALES MANAGER, AT KEYES AUDI AT 5239 VAN NUYS BLVD, VAN NUYS, CA 91401. SARSI CONFIRMED THAT THERE IS NOT A REMEDY AVAILABLE AT THIS TIME, AND TRIED TO OFFER ME A TRADE-IN DEAL FOR MY CAR AGAINST ANOTHER AUDI. I CURRENTLY HAVE 1 1/2 YEARS MORE UNTIL FULL PAYOFF OF MY VEHICLE (CAR LOAN THROUGH MY CREDIT UNION, NOT THE DEALERSHIP). I INFORMED SARSI THAT I DIDN'T WANT TO LOCK MYSELF INTO A NEW LOAN FOR ANOTHER 5-7 YRS WHEN MY MINE IS ALMOST PAID OFF. THE FOLLOWING WEEK HE OFFERED ME A NEW LEASE OPTION FOR THE A3 SPORTBACK ETRON, BUT THE PAYMENT WOULD BE HIGHER THAN MY CURRENT MONTHLY PAYMENT AT $399/MO, NOT TO MENTION, I WOULDN'T EVEN OWN THE CAR AT THE END OF THE LEASE. I TRIED TO MEET HIM WITH...

MFTR HAS NOT REPLACED AIRBAG UNDER THIS RECALL

COOLANT PUMP- AUDI ACTION CODE-19L2-"THE COOLANT PUMP MAY DEVELOP A SMALL LEAK OVER TIME." MY AUDI SUFFERED A COOLANT LEAK AND HAD TO FIX FOR $1100 IN DIAGNOSIS/REPAIRS. I REPAIRED IT ON MY OWN AND LATER I LEARNED THAT THERE WAS A RECALL FROM AUDI. I NEED TO GET MY REIMBURSEMENT FOR THE MONEY I PUT UP TO FIX COOLANT LEAK.

I PURCHASED THE VEHICLE FROM A DEALER IN HOUSTON, TX ON OCT 3, 2016. PRIOR TO PURCHASE, I SUBMITTED THE NECESSARY DOCUMENTATION AND NOTICE TO US CUSTOMS FOR EXPORT TO CANADA. I ALSO CONTACTED AUDI CANADA TO DETERMINE THAT THERE WERE NO OUTSTANDING RECALLS. THE VENDOR PROVIDED A TEMPORARY PERMIT FROM THE STATE OF TEXAS, WHICH PERMITTED US TO DRIVE THE VEHICLE HOME. WE IMPORTED THE VEHICLE INTO CANADA AT PORT HURON WITH NO COMPLICATIONS ON OCTOBER 21, 2016, PAYING THE REQUIRED DUTY AND HST. SEVERAL DAYS LATER, WE RECEIVED NOTICE FROM RIV THAT THEY COULD NOT ISSUE CLEARANCE, AS A RECALL FOR THE TAKATA AIRBAG REMAINED OUTSTANDING. RIV INDICATED THAT THE VEHICLE MUST COMPLY WITHIN 45 DAYS OR BE RETURNED TO THE US. I ENQUIRED ABOUT RETURNING THE VEHICLE TO THE SELLING DEALER. HOWEVER, AS THE TEXAS TITLE HAS BEEN TRANSFERRED TO MY NAME, THE VEHICLE MUST NOW BE COMPLIANT FOR RESALE IN THE US. I HAVE MADE NUMEROUS INQUIRIES OF AUDI CANADA AND WHILE THEY HAVE ATTEMPTED TO BE HELPFUL, THE...